Customer Support

Verified Support Chat

This support channel is for licensed customers only. Your work email must be registered against an active EKS Manager licence to receive a chat link.

Response times depend on your support tier · Mon–Fri 09:00–18:00 CET

Not a paid customer? Trial users, prospects, and general enquiries should use our Contact Us form instead. If you are evaluating EKS Manager and need assistance, we're happy to help — just fill in the contact form and our team will get back to you as soon as we can.

Chat not loading after clicking the link?

Allow HTTPS and WSS on port 443 to:

*.livechat.com
*.livechatinc.com
*.cdn.livechatinc.com
*.livechat-static.com

WebSocket (wss://) must be permitted without SSL inspection.